Terms of service

Terms of Service

Welcome to PawHaul Supply. These Terms of Service explain the rules and conditions for using our website and purchasing products from our store. By visiting our website or placing an order, you agree to these terms.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products, website, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction while using our website.

Product Information

We do our best to display product names, descriptions, images, pricing, availability, and other details as accurately as possible. However, we cannot guarantee that all information is always complete, current, or error-free.

Product colors, sizing, and appearance may vary slightly depending on your screen, device settings, supplier updates, or product availability.

Product Use

PawHaul Supply products are intended for general dog travel convenience, comfort, cleanup, and vehicle protection. Products should always be used according to their intended purpose and any instructions provided.

Unless clearly stated otherwise, PawHaul Supply products are not crash-tested vehicle safety restraints and should not be used as a replacement for proper pet travel safety equipment.

Orders

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, product availability, pricing errors, or policy violations.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

Pricing and Availability

Prices are subject to change without notice. Product availability may change at any time, especially when items are fulfilled by supplier partners.

We reserve the right to modify or discontinue products at any time without notice.

Shipping and Fulfillment

PawHaul Supply works with trusted supplier and fulfillment partners to ship products directly to customers. Some items may ship separately depending on supplier availability, product type, and warehouse location.

Shipping times, tracking updates, and delivery estimates may vary by product and carrier. Please review our Shipping Policy for more information.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Please contact us before sending anything back so we can confirm the correct return process and address.

Billing and Payment

Payment must be received before an order is processed. Payments are handled securely through Shopify and our payment providers. PawHaul Supply does not store your full credit card information on our own systems.

Account Information

If you create an account or provide information through our website, you are responsible for keeping your information accurate and secure. You are responsible for activity that occurs under your account.

Third-Party Services

Our store may use third-party tools and services, including Shopify, payment processors, supplier partners, shipping providers, analytics tools, advertising platforms, and email services.

Third-party services may have their own terms, privacy policies, and requirements. PawHaul Supply is not responsible for the content, policies, or practices of third-party websites or services.

Third-Party Links

Our website may include links to third-party websites. These links are provided for convenience only. We are not responsible for examining or evaluating the content or accuracy of third-party sites and are not liable for any third-party materials, products, or services.

User Comments, Reviews, and Submissions

If you submit reviews, comments, photos, messages, feedback, or other content to PawHaul Supply, you agree that we may use, edit, publish, or display that content in connection with our store, marketing, customer service, or business operations.

You agree not to submit content that is unlawful, abusive, misleading, defamatory, obscene, infringing, or otherwise harmful.

Prohibited Uses

You may not use our website or products:

For any unlawful purpose
To violate any laws, regulations, or third-party rights
To submit false or misleading information
To interfere with the security or operation of the website
To upload or transmit viruses, malware, or harmful code
To collect or track personal information of others without permission
To spam, phish, scrape, crawl, or otherwise misuse the website
To interfere with or bypass security features of the website

Intellectual Property

The PawHaul Supply name, branding, website content, product descriptions, graphics, images, logos, and other materials on this website are owned by PawHaul Supply or used with permission. You may not copy, reproduce, distribute, or use our content without permission.

Disclaimer of Warranties

Our website and products are provided on an “as available” and “as is” basis, except where otherwise stated. We do not guarantee that the website will be uninterrupted, secure, error-free, or that all product information will always be current or complete.

Limitation of Liability

To the fullest extent permitted by law, PawHaul Supply will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to product misuse, shipping delays, website errors, lost data, lost profits, or third-party services.

Indemnification

You agree to indemnify and hold harmless PawHaul Supply and its owners, operators, employees, contractors, suppliers, and service providers from any claim or demand arising from your breach of these Terms of Service, your misuse of the website or products, or your violation of any law or third-party rights.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or cancel orders if any information is inaccurate, even after an order has been submitted.

Changes to These Terms

We may update or change these Terms of Service at any time. Updates will be posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.

Governing Law

These Terms of Service are governed by the laws of the United States and the applicable laws of the state in which PawHaul Supply operates, without regard to conflict of law principles.